Lume AutonomaService · AI receptionist
AI receptionist and answering service for US and Canadian businesses
An AI receptionist is a phone assistant that answers your business calls in a natural voice, day and night, like an answering service, without leaving callers on hold at busy times. Lume Autonoma builds AI receptionists that answer questions, book appointments, qualify leads and log every call in your CRM, for businesses across the United States and Canada.
- Hours
- 24/7
- Capacity
- Many calls at once
- Records
- Every call transcribed
What we build
- Inbound calls: reception, support and bookings
- Outbound calls for reminders, follow-ups and surveys
- Answers in your customer's language, and switches mid-call
- Handoff to a human by call or WhatsApp
- Every call transcribed and logged in your CRM
Who it is for
Any business where a missed call is a missed customer: medical and dental offices, law firms, HVAC, plumbing and other home-service contractors, real-estate teams and property managers, salons, restaurants and stores that take bookings by phone, and support desks that need to answer after hours.
For businesses in the US and Canada
Your callers can speak English, Spanish or French, and the AI receptionist switches language mid-call when they do: useful in the United States, where many callers prefer Spanish, and in Canada, where many prefer French. It answers around the clock in every North American time zone. Outbound calling in both countries has consent rules, such as the TCPA in the US and the CRTC rules in Canada: we build the agent, and you decide whom it calls.
How we work
- ScanA discovery call. We map where your team's time and money go.
- BlueprintA written scope, timeline and fixed quote before any work starts.
- BuildYou see working progress every week and test it as we go.
- DeployWe launch, train your team and hand over the keys.
- EvolveWe monitor, fix and improve, so the system keeps getting better.
What it costs
Every project has a fixed price, agreed in writing after a discovery call, so there are no hourly surprises. You pay on one of our two payment plans, Elite or Normal, set out in our terms. See the payment plans.
After launch, the monthly plan is US$250 a month and covers security updates, monitoring and fixes. You can cancel it at any time.
Anything that runs in accounts in your name, such as phone lines, AI model usage or a hosting provider, is billed by that provider at its own rates.
Questions
How much does an AI receptionist cost?
Each AI receptionist has a fixed price, quoted in writing after a discovery call, so there are no hourly surprises. After launch, the monthly plan is US$250 a month and covers security updates, monitoring and fixes. Phone minutes and AI usage are billed by those providers, in accounts in your name.
Is an AI receptionist the same as an AI answering service or an AI voice agent?
Yes, the names overlap: AI receptionist, AI answering service, AI phone agent, AI voice agent and AI calling agent all describe software that answers and makes calls in a natural voice. We build it around your business: your calendar, your CRM and the way you want calls handled.
How is it different from a live answering service?
A live answering service has people answer for you, usually taking messages. An AI receptionist answers every call itself, at any hour and many at once, books appointments and logs each call in your CRM. When a caller needs a person, it hands the call to your team.
Will callers know they are talking to an AI?
The AI receptionist speaks in a natural voice, and it can say up front that it is an AI assistant, which some places require by law. Callers can always ask for a person: it hands the call to your team by phone or WhatsApp.
Can it book appointments for us?
Yes. Booking appointments is one of its main jobs. Every call is transcribed and logged in your CRM, so your team sees what was booked and why.
What languages can the AI receptionist speak?
English, Spanish, French, German, Arabic and more. It answers in the caller's language and switches mid-call when the caller does.
Can it handle many calls at the same time?
Yes. It takes many calls at once, so nobody waits on hold at busy times, and it keeps answering at night and on weekends.
Where do the call records go?
Every call is transcribed and logged in your own CRM. Your data stays in accounts you own.
Talk to us
Send us a message and a person from the team will reply, usually the same day.