Lume AutonomaService · WhatsApp automation
WhatsApp automation for businesses in India
WhatsApp automation means software captures the enquiries that arrive on WhatsApp, sends the replies and follow-ups you set, and records each lead in your CRM or sheets. Lume Autonoma connects the tools your business already uses, such as WhatsApp, Google Sheets, email, your CRM and accounting software, and automates follow-up, invoices and reports.
- Starts on
- Events, not reminders
- Audit
- Every run logged
- Exceptions
- Flagged to a person
What we build
- Lead capture, replies and follow-up on WhatsApp
- Document and invoice processing
- Reports that build and send themselves
- Integrations with the tools you already use
Who it is for
Teams that answer the same WhatsApp questions all day, copy enquiry details into sheets by hand, retype invoices or build the same report every week.
For businesses in India
We connect the software Indian businesses run on: WhatsApp, Google Sheets, email, your CRM and your accounting software. Automations start on events, not reminders, so they run around the clock, and anything unusual is flagged to a person on your team.
How we work
- ScanA discovery call. We map where your team's time and money go.
- BlueprintA written scope, timeline and fixed quote before any work starts.
- BuildYou see working progress every week and test it as we go.
- DeployWe launch, train your team and hand over the keys.
- EvolveWe monitor, fix and improve, so the system keeps getting better.
What it costs
Every project has a fixed price in rupees, agreed in writing after a discovery call, so there are no hourly surprises. You pay on one of our two payment plans, Elite or Normal, set out in our terms. See the payment plans.
After launch, the monthly plan is ₹24,100 a month and covers security updates, monitoring and fixes. You can cancel it at any time.
Anything that runs in accounts in your name, such as phone lines, AI model usage or a hosting provider, is billed by that provider at its own rates.
Questions
What is WhatsApp automation for business?
Software that captures the enquiries arriving on WhatsApp, sends the replies and follow-ups you set, and records each lead in your CRM or sheets, so your team spends its time on the chats that need a person.
What can be automated?
Steps your team repeats by a rule, such as answering a common WhatsApp enquiry, sending a lead to the right salesperson, a follow-up message a few days later, copying invoice details into your sheet or accounting software, and a weekly report. Anything that needs judgement goes to a person rather than being guessed.
Will it work with the software we already use?
In most cases. We connect WhatsApp, Google Sheets, email, your CRM and your accounting software, usually through each tool's API, and when a tool offers no API, the automation can still work from spreadsheets or email.
How much does WhatsApp automation cost?
You pay a fixed price in rupees to have it built, agreed in writing after a discovery call. Once it is live, the monthly plan, ₹24,100 a month, pays for its security updates, monitoring and fixes.
What happens when something goes wrong?
Each run is written to a log, with the time and what the automation did. When a case does not fit the rules you set, it is held for a person on your team rather than sent.
Where does our data go?
Your chats, leads and records stay in accounts that you own, such as your WhatsApp, Google and CRM accounts. Where the data is too sensitive for an outside AI service, we can run a private model on your own servers, so none of it goes to a third-party AI.
Talk to us
Send us a message and a person from the team will reply, usually the same day.